International Business & Leadership Awards

WINNERS 2020

OVERALL WINNER

CUSTOMER CENTRICITY (CC)

Best Customer Experience Strategy

Contact Centre

Best Customer Measurement Programme

Employee Engagement and Happiness

Digital Strategy or Transformation

Customer Relationship Management

BUSINESS EXCELLENCE

Strategy, Change and Transformation

Marketing, Social Media and Brand

Wellbeing and Health

Innovation and Technology

SUSTAINABILITY & CSR

Sustainability

Corporate Social Responsibility

GOVERNMENT

Government Services

SME

SME & Youth

PEOPLE

Customer Experience Team

Inspirational Male Leader

Naqibullah Hamdard

Inspirational Female Leader

Jani Viswanath