PRESENTATION SCHEDULE STUDIO 1 Best Customer Experience Strategy 8:50-9:20 National Housing Company 9:30-10:00 Roads and Transport Authority 10:10-10:40 DMCC 11:00-11:30 Emirates NBD 11:40-12:10 Saudi Customs 12:20-12:50 HP India STUDIO 1 Contact Centre 14:55-15:25 Roads and Transport Authority 15:35-16:05 Capita Dubai STUDIO 2 CRM 08:50-09:20 Capita Dubai 9:30-10:00 Emaar Community Management STUDIO 2 Best Customer Measurement Programme 10:10-10:40 Emirates NBD 11:00-11:30 Roads and Transport Authority 11:40-12:10 Customer Experience Group 12:20-12:50 GRS STUDIO 2 Government Services 13:35-14:05 General Directorate of Residency and Foreigners Affairs - Dubai 14:15-14:45 DMCC STUDIO 3 Employee Engagement and Happiness 08:50-09:20 Roads and Transport Authority 9:30-10:00 Gates Hospitality 10:10-10:40 Capita Dubai 11:00-11:30 Tristar Transport STUDIO 3 Strategy, Change & Transformation 11:40-12:10 General Directorate of Residency and Foreigners Affairs-Dubai 12:20-12:50 DMCC 13:35-14:05 Emirates NBD STUDIO 4 SME & Youth 8:50-9:20 Digital of Things 9:30-10:00 Thaely 10:10-10:40 Customer Experience Group 11:00-11:30 Centre Systems Group 11:40-12:10 Iris Guard STUDIO 4 Digital Strategy or Transformation 12:20-12:50 National Housing Company 13:35-14:05 BrandBourne STUDIO 4 Marketing, Social Media and Brand 14:15-14:45 NMC Specialty Hospital 14:55-15:25 RAKEZ 15:35-16:05 BrandBourne EXEC STUDIO 1 Sustainability 8:50-9:20 Middle East Lighting Association 9:30-10:00 Tristar Transport 10:10-10:40 Green Touches 11:00-11:30 Thaely 11:40-12:10 Platinum Heritage EXEC STUDIO 1 Corporate Social Responsibility 14:15-14:45 Deb Kalika Charity and Development Center 14:55-15:25 Tristar Transport 15:35-16:05 Noor Takaful AUDITORIUM 1 Inspirational Male Leader 8:50-9:20 Mohammed Muzammil Riyaz Centre Systems Group 9:30-10:00 Matteo Boffa Swiss Business Council 10:10-10:40 Nadeer Ali Himatrix 11:00-11:30 Mohammed Nizar Al-Nusif Qualitynet 11:40-12:10 Ramesh Gopal Deutsche Bank 12:20-12:50 Naqibullah Hamdard HACCA HIV 13:35-14:05 Christophe CaŃ—s Customer Experience Group AUDITORIUM 1 Customer Experience Team 14:55-15:25 Emirates NBD 15:35-16:05 Capita Dubai AUDITORIUM 2 Wellbeing and Health 8:50-9:20 The Mindset Strategist 9:30-10:00 HACCA 10:10-10:40 NMC Specialty Hospital 11:00-11:30 SEDCO Holding Group AUDITORIUM 2 Innovation and Technology 12:20-12:50 Emaar Community Management 13:35-14:05 Thaely 14:15-14:45 Iris Guard 14:55-15:25 Falcon Eye Drones 15:35-16:05 Asian Paints Berger EXEC STUDIO 2 Inspirational Female Leader 10:10-10:40 Jyothy Sasidharan Ejadah 11:00-11:30 Jani Viswanath Healing Lives 11:40-12:10 Aysha Sulaiman RAKEZ 12:20-12:50 Dee Burrowes The Mindset Strategist 13:35-14:05 Olivera Velkova GFA Real Estate 14:15-14:45 Anuradha Vibbilisetty Dr Ibrahim Hassan Almulla Advocates and Legal Consultants 14:55-15:25 Hon. Lujaina Mohsin Haider Darwish Mohsin Haider Darwish LLC
